My Cart

Close

SHIPPING

We've made it super easy and affordable for you to order from smith&dillon

WHO WANTS TO PAY SHIPPING! 

Orders are shipped FREE of charge within New Zealand

All of our pieces are handmade/finished, depending on availability this can take up to three weeks to be made and received.

If we do have your size available then we can courier this out after availability has been confirmed.

International Taxes May Or May Not Apply

If you're placing an order for delivery outside New Zealand, please be aware that customs and import regulations vary between countries.

It's your responsibility to ensure that any items you order are not prohibited or restricted within your delivery country. We accept no responsibility for the refund or replacement of any items or cost related to, or resulting from, the importation or confiscation of any goods by your country's customs or government body.

 What Can I Do If My Order Is Missing?

In the unlikely event that your order does not reach you within the expected delivery timeframe, please let us know within seven days of your order’s dispatch (if you live in New Zealand) or within four weeks of your order’s dispatch (if you live outside New Zealand).

Please note: We will not be liable for any loss should you fail to contact us outside of 30 days from the dispatch date.

Hello xx